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Privacy Policy

Privacy Policy

At StarsBuyer, we are committed to protecting your privacy and ensuring the security of your personal information. Our Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase. Here are the key points of our Privacy Policy:

1. Information We Collect: We may collect personal information such as your name, email address, shipping address, payment details, and browsing behavior when you interact with our website.

2. How We Use Your Information: We use your information to process your orders, communicate with you about your purchases, improve our website and services, and personalize your shopping experience. We may also use your information for marketing purposes with your consent.

3. Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures to safeguard your data.

4. Sharing of Information: We may share your information with trusted third parties such as payment processors, shipping carriers, and service providers to fulfill your orders and provide you with a seamless shopping experience. We do not sell or rent your personal information to third parties for marketing purposes without your consent.

5. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but this may affect your ability to access certain features of our website.

6. Third-Party Links: Our website may contain links to third-party websites or services that are not operated or controlled by StarsBuyer. We are not responsible for the privacy practices or content of these third-party sites.

7. Children's Privacy: StarsBuyer is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

8. Updates to Privacy Policy: We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us: If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [email address or phone number].

Thank you for entrusting StarsBuyer with your personal information. We value your privacy and are committed to protecting it.



Cancellation/Return Policy


Cancellation/Refund Policy

We understand that circumstances may change, and you may need to cancel or return your order. Here's our policy on cancellations and refunds to ensure a smooth and hassle-free experience:

1. Order Cancellations: You may cancel your order within 24 hours of placing it for a full refund. Please contact our customer service team as soon as possible to request a cancellation. Orders that have already been processed and shipped cannot be canceled.

2. Returns and Exchanges: If you're not completely satisfied with your purchase, you may return it for a refund or exchange within 07 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached. Please contact our customer service team to initiate a return or exchange.

3. Refund Process: Once your return is received and inspected, we will issue a refund to your original payment method within 5-7 business days. Shipping costs are non-refundable, and you will be responsible for return shipping fees unless the return is due to an error on our part.

4. Defective or Damaged Items: In the rare event that you receive a defective or damaged item, please contact our customer service team immediately. We will provide a prepaid return label for the return of the item and offer a replacement or refund.

5. Final Sale Items: Certain items may be marked as final sale and are not eligible for return or exchange. Please review the product description carefully before making your purchase.

6. Exceptions: Our cancellation and refund policy may be subject to change for specific promotions, clearance items, or international orders. Any exceptions will be clearly stated at the time of purchase.

7. Contact Us: If you have any questions or concerns about our cancellation and refund policy, please contact us at Starsbuyer2@gmail.com. Our customer service team is here to assist you and ensure your satisfaction.

Thank you for shopping with StarsBuyer. We appreciate your business and strive to make your shopping experience enjoyable and worry-free.